Tel: 01473 350045

Service and Support


Scotsman is renowned worldwide for its engineering innovation and efficiency using state-of-the-art technology that allows it to develop innovative new products as well as the upgrade of existing models, with constant attention to better performance, ease of use and maintenance and cost reduction.


Specifying a Scotsman ice maker is the first step to ensuring your customers have a reliable source of ice to meet their daily needs. Backed by comprehensive parts and labour warranties, optional extended warranties and a full UK held parts inventory and a nationwide contractor network.

Technical Assistance:

Tel: 01473 350021 (Mon-Fri / 9am to 5pm)

Spare Parts & Accessory Enquiries

Tel: 01473 350026 (Mon-Fri / 9am to 5pm)

Do you need a consumable or installation accessory for your Scotsman Ice Machine?

Download our Accessories and Consumables List HERE >>>


Scotsman Service Partners

If you’re an Authorised Hubbard Systems & Scotsman Ice Service provider, follow this link to access the Scotsman Parts Portal register your details to access Scotsman Ice Systems technical information, exploded diagrams and parts lists.

Hubbard Systems Dealer Compensation Scheme

Hubbard Systems and Scotsman Ice Systems operate a Dealer Compensation Scheme to cover costs associated with machine breakdowns or faults found on initial installation of new Scotsman equipment. For more information or to submit a claim, contact Hubbard Systems Technical Assistance on 01473 350021 or email

Hubbard Systems Dealer Compensation Scheme terms can be Downloaded HERE >>>  

Dealer Compensation Scheme

Scotsman Warranty Claims

Please contact Hubbard Systems Technical Assistance on 01473 350021 to submit any warranty claims.

Hubbard Systems Warranty Statement & Terms can be Downloaded HERE >>>

Hubbard Systems Warranty Statement

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