Tel: 01473 350045

Service and Support

Hubbard Systems is taking the COVID-19 situation very seriously.

Our overriding aim is to continue to support our customers, their businesses and our suppliers, without jeopardising the health and safety of our own staff.

Now that the government has implemented enforced social distancing, Hubbard Systems will temporarily be unable to facilitate any onsite sales or service visits for our customers for the foreseeable future. The Hubbard Systems sales and service offices will continue to operate throughout this period, albeit in a reduced capacity.

Spare parts and consumables will be available to order, and technical advice can be provided over the phone or via email should you need us.

We apologise for any inconvenience this may cause.

Please read our full customer statement here >>>


Scotsman is renowned worldwide for its engineering innovation and efficiency using state-of-the-art technology that allows it to develop innovative new products as well as the upgrade of existing models, with constant attention to better performance, ease of use and maintenance and cost reduction.


Specifying a Scotsman ice maker is the first step to ensuring your customers have a reliable source of ice to meet their daily needs. Backed by comprehensive parts and labour warranties, optional extended warranties and a full UK held parts inventory and a nationwide contractor network.

Technical Assistance:

Tel: 01473 350021 (Mon-Fri / 9am to 5pm)

Spare Parts & Accessory Enquiries

Tel: 01473 350026 (Mon-Fri / 9am to 5pm)

Do you need a consumable or installation accessory for your Scotsman Ice Machine?

Download our Accessories and Consumables List HERE >>>

If you have an ice machine, you’ll need a water filter…

3M Water filtration

Hubbard Systems is a key partner of 3M Water Filtration Solutions, together we can provide you with the perfect water filtration system for your Scotsman Ice maker.

Key reasons you need a 3M water filter:

•Protect valuable equipment against limescale, reducing costly repairs, replacements, service callouts and preventing increased energy bills.

• Improve customer satisfaction and repeat business through consistent high quality beverages and food.

To order your replacement 3M water filters call:

01473 350026 or email

Scotsman Service Partners

If you’re an Authorised Hubbard Systems & Scotsman Ice Service provider, follow this link to access the Scotsman Parts Portal register your details to access Scotsman Ice Systems technical information, exploded diagrams and parts lists.

Hubbard Systems Dealer Compensation Scheme

Hubbard Systems and Scotsman Ice Systems operate a Dealer Compensation Scheme to cover costs associated with machine breakdowns or faults found on initial installation of new Scotsman equipment. For more information or to submit a claim, contact Hubbard Systems Technical Assistance on 01473 350021 or email

Hubbard Systems Dealer Compensation Scheme terms can be Downloaded HERE >>>  

Dealer Compensation Scheme

Scotsman Warranty Claims

Please contact Hubbard Systems Technical Assistance on 01473 350021 to submit any warranty claims.

Hubbard Systems Warranty Statement & Terms can be Downloaded HERE >>>

Hubbard Systems Warranty Statement

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